Definitions:
BSC, Balanced Scorecard – Methodology that uses performance indicators to align the companies' management initiatives to VNN's strategy.
GVA, Value Added Generation – Management process aimed at maximizing the value of companies by aligning their efforts.
Six Sigma – The main objective of this business-improvement methodology is to obtain performance leaps by eliminating defects and inefficiencies in processes, products and services.
Performance and Competence Evaluation – This process helps foster the continuous growth of staff members by aligning their professional aspirations to the needs of the business.
Process Mapping – Operational management practice focused on routines and their improvement.
PDCA, Plan, Do, Check, Act – Four-step management cycle: planning, implementation, verification and action. It serves as an improvement management support mechanism.
ERP, Enterprise Resource Planning – A planning and control platform that uses IT (Information Technology) to integrate a company's data and critical processes.
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Introduction